Etracks - EDI Monitoring
Real-time EDI monitoring platform providing comprehensive visibility into all inbound and outbound transactions with automated alerts
After implementing EDI in your business, are you having trouble monitoring transactions and exceptions? Visibility, after the fact, is a common complaint among companies that have built their own EDI solution. Whether it is EDI for Oracle, SAP or other B2B solutions, tracking documents through the system has always been a struggle. In most cases, dealing with errors and other issues falls on corporate IT. The process of resolving EDI notifications and other errors is then taken out of the hands of the data owners.
Focused E-Commerce has developed an EDI Monitoring Tool specifically targeting these challenges. Our unique application provides exclusive visibility into all EDI documents without compromising license agreements and security roles; All while displaying EDI transactions in a readable format at all levels of your organization. Particular groups in your organization were responsible for these documents before you implemented EDI. By giving them the ability to view these transactions again you are empowering them to resolve exceptions, track transaction deliveries, and keep an eye on other notifications.
Today, every IT department has a long to do list. If you find that your valuable IT resources are being pulled from other tasks to help with EDI, this tool may be a fit. If IT is getting called about missing documents, incorrect documents, resending documents then call today! We create robust, flexible and simple tools that make managing your B2B trading network simpler, easier and more cost-effective.
Etracks monitors all standard EDI transaction types across X12, EDIFACT, and proprietary formats. This includes purchase orders, invoices, ASNs, healthcare claims, eligibility checks, and any other document flowing through your EDI infrastructure. It is format-agnostic and works with any translator or VAN.
Etracks detects errors in real time as transactions are processed. Alerts are triggered within seconds of an error occurring and can be delivered via email, SMS, Slack, or custom webhooks. You can configure severity levels and escalation rules to ensure critical issues get immediate attention.
Yes. Etracks is designed to work alongside your existing EDI infrastructure. It integrates with all major EDI translators and VANs through log file monitoring, API connections, and database connectors. No changes to your existing transaction flows are required.
Etracks includes pre-built reports for SLA compliance, transaction volumes, error rates, partner performance, and processing times. You can also build custom reports using the drag-and-drop report builder. Reports can be scheduled for automatic generation and distribution to stakeholders.
Whether you need EDI for healthcare, supply chain, or ERP integration — our experts are here to guide you through every step of the implementation process